Director, Information Technology and Business Systems

Account management and support of key accounts including Prudential Financials, Citi Financial, Canon USA, Hearst Publishing, Liz Claiborne, Dylan Hotel, eDigitalMall.com, VipClubber.com, BoutiqueModels.com, StephenEastwood.com, August Silk, The Montgomery Group, AmeriFilm, MetroChai, Parrizzi Networks and Carzo Communications.

FHP main services include Enterprise Network Management and IT Consulting, Web Design and Development, Web and Email List Hosting, Creative and Productions, Marketing and Promotions. Responsible for company’s information and business system wide planning, execution and administration, supporting company’s employees and clients.

Review, recommend, and implement the technology to support internal and external systems: data management, network infrastructure, and business applications. IT Program involves the plan to cut annual IT expenses, reduce turnover, and increase new business opportunities by reorganizing staff, policy procedures, and infrastructure. IS Program includes ongoing oversight of the Data Center, Data and Voice Networks,  LAN/WAN deployment and migrations, Budget Planning and administration.

Web Development Program manages development and delivery of systems defined by the technology and business plans. Leading a team of Managers, Business Analysts, Team Leaders, System Administrators, Web Designers, Web and Database Developers.

Account Management responsibilities involves working closely with client’s business managers to develop business applications and manage projects to completion. Make recommendations, build consensus, and coordinate the successful implementation of the applications. Additional responsibilities include Project presentations, Corporate Events, Contract negotiations, Vendor-Client relations and the ability to solve business issues while managing costs, risks and timetables.

Sales and Marketing Program involves project Business analysis and risk assessment, Cost and time estimates, Establishing and managing Project Guidelines, Documentation and Diagrams. Plan and organize Company’s Representation at various Trade shows, Corporate Events, and New business developments.

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Director, Information Systems and Network Security

Responsible for Establishment, Deployment and Audit of system security, infrastructure and integrity. Audited logical, physical and environmental security system infrastructure. Managed the Network construction and security system expansion at Madge Networks Data Center. Developed Policies and Procedures for Standardization of security monitoring, IT audits and vulnerability analysis guidelines. Managed a 24X7 Mission Critical Security Operations Center.

Madge Networks services offered Global networking solutions, Enterprise LAN products, Information Systems Security, Data Management, Network Administration, ISP services and IT Consulting.

Major Projects included Network design and deployment for Cunningham Communications, TradingLinx, Planet Hopper, Trade Capture, Invocare, BabyNet, Brann Forbes, and ModelWire. Additional services included Hosting Solutions and involved building redundancy for three species of potential disaster: network outages, equipment outages and natural disaster.

Responsible for Ongoing oversight and development of infrastructure and architecture. Developed and supported technology to enhance the company’s ability to compete in an OC-3 multi-channel growing IT environment. Researched the trends and conducted a study into the current state and direction of company's technology.

Managed installation, configuration and support of critical Datacomm devices such as routers and LAN switches, Nokia Firewalls 300/400/600/710, Cisco Routers 7500/3600/2600/1600/800, Cisco Switches 6509/5500/2900/1900, Alteon Security Switch load balancers, ISD100-SSL, Nortel Contivity VPN Switches 1500/2500, IPass Roam Servers, RADIUS and various custom built servers.

Designed a lab infrastructure including firewalls, biometric authentication, web caches, proxies, and Intrusion Detection to allow secure execution of client engagements. Developed software selection criteria for Intrusion Detection Systems. Performed Penetration Testing and Vulnerability analysis for clients. Responsible for staff supervision and performance of Security production systems in a 24x7 manufacturing and production environment.

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Manager of Information Systems

Major clients included The Coca Cola Company, Brooks Brothers, GM, OPEL, Price-Waterhouse, Sprint, Dean and Deluca, J Crew, L’Oreal, and Dun & Bradstreet.

Managed and supported multi-domain MS Windows and Apple Macintosh mixed network environments for a medium size Advertisement Firm of 600+ employees worldwide.

Responsible for company’s LAN, WAN, Intranet, wireless and telecommunication operability and functionality. Managed all activities of the IS department including Network operations group and User Support team. Managed and developed strategies for numerous office infrastructure mergers, migrations, consolidations and closings.

Company’s multiplatform Network services included Enterprise 100/1000 Mbps Network administration with multiple domains. Mixed Windows NT and 2000 platforms running clustered Web, Database, Email, File, DHCP, DNS, WINS, RAS, SNA, FTP, Proxy, and Print Servers. Visual Studio development Servers, Clustered Exchange Email Servers, Backup Library Systems, Storage array systems, Firewall management Servers, Netscape Enterprise Servers Unix OS Servers, and Mac OS Servers.

Major projects included the network expansion of Accounting Systems, Information Systems and Web Development departments. Acquisitions of new equipment and services. Developed Ticket driven User support express system integrated with Exchange and Outlook Mail client. Deployed the Wireless Technology Servers (WAP). Originated Data Redundancy and Bandwidth expansion Plans.

Established IS Team as a profitable department through power consumption and market research. Administered capital budgets for technology systems and support; negotiated support contracts for systems, data storage and retrieval, and business continuance plan. Developed IT policies and procedures; responsible for Staff selections, employee promotions and Interviews.

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Manager of Information Systems

Managed and Supported multiplatform Network environment for a mid-size advertisement firm of 400+ employees. Managed Y2K compliance program and insured for delivery of Y2K Remediation solution. Company’s Relocation Project involved Network relocation, Software Migration, Fiber Optics installations and deployment of new network infrastructure.

Responsible for management of all aspects of Information Systems department. Executive management advisor on all technical issues. Launched office integration, connectivity and communications initiative with implementation of Microsoft and Novell networks. Managed quickly growing IS team with diverse backgrounds. Lead the design, development, implementation, training, and support of technology based services and infrastructure.

Company’s multiplatform Network services included Enterprise Gigabit Network administration with multiple domains. Mixed Windows NT, Novell and Mac services running Web, Database, Email, File, DHCP, DNS, WINS, RAS, SNA, FTP, Proxy, and Print Servers. Also running Novell NetWare, Backup Library Systems, Storage array systems, Firewall management Servers, Apache Web Servers and Mac OS Servers.

Responsible for project staffing, schedules, budgets, hardware/software evaluations, quality assurance and technical training. Effectively directed the technical applications, day-to-day operations and service demanded by in a high level service environment.

Managed the Network Administrators group, Data Center Operations, Storage Area Network and User Support Team. Established new control procedures, improving data reporting accuracy and delivery. Served as the IT Knowledge Base administrator including the management of IS documentation, white paper, Diagrams, and KB articles.

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